Refund policy

 

Prints

Unfortunately, we don’t offer returns and exchanges because of storage and resale issues as everything is printed on-demand, but if there’s something wrong with your order, please let us know by contacting us at info@extrnlvision.com 

Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us at info@extrnlvision.comwith photos of wrong/damaged items and we’ll sort that out for you.  

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@extrnlvision.com

Exchanges 

At this time, we don't offer exchanges. If you’re unsure which size would fit better, check out our sizing charts we have one for every item listed on our store, in the product description section.    

Though rare, it's possible that an item you ordered was mislabeled. If that’s the case, please let us know atinfo@extrnlvision.com within a week of receiving your order. Include your order number and photos of the mislabeled item, and we’ll send you a new one, or issue a refund!